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Comprehensive Rehabilitation Consultants Software Discovery and Functional Specs

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Comprehensive Rehabilitation Consultants, Inc. (CRC) is a leading healthcare organization specializing in rehabilitation services. Seeking to enhance efficiency, accuracy, and accessibility, CRC approached Provisio for a transformative solution to replace their existing Microsoft Access application.

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Their Needs

Our main goal was to start with a detailed discovery and documentation phase to build a strong foundation for developing a modern, scalable web-based solution. We aimed to understand how CRC currently uses Microsoft Access to support its business, document the various business processes and workflows, and find ways to boost efficiency and data accuracy. We also wanted to identify how the new system could seamlessly integrate with other software. We focused on creating clear user stories, defining a minimum viable product (MVP), developing a visual reference to enhance user interaction, and selecting the best platform for future growth.