LifestyleLink is comprehensive communication and management web-based software for communities and organizations. Designed for active adult communities, it helps to keep members engaged, informed, and connected.
Active adult communities often utilize multiple software systems to manage various activities, special-interest groups, and events. In many cases, these systems may be comprised of Excel spreadsheets. The goal of LifestyleLink was to provide a single place for residents and onsite staff to participate in and coordinate these activities. LifestyleLink offers the following features:
Event Management
Create and promote events and enable members to register and pay online using a credit card or eCheck. Track registration information, communicate with attendees, and view financial reports of event revenue. Create recurring events to save time.
Groups and Clubs
Members can join groups and manage club activities and resources. Share files, photos, and club-specific news and events. Group leaders handle all of the administration themselves, including setting up events and reserving rooms at the amenity's facilities. Community admins simply approve the request, saving valuable time and making the process seamless for the group leaders.
Amenity Management
Create amenity resources such as locations at your facility, and make them available for online reservation, including group and private events. Resource conflict management ensures that nothing gets double-booked.
Directories
Make your community directory available to your members. User-specific options allow members to decide what to share.
Notifications
Announcements can be sent by email and text message. Site administrators can send emergency broadcast messages to the community. Members can specify the type of notifications and for which kind of content.
HOA Account Information
Community associations can use LifestyleLink to provide information to their members, such as their account balance, maintenance requests, and architectural control requests. (Requires integration with the community's backend property management software.)
Board Management Tools
Board members can view information for the entire community, including financial reports, statuses of requests, and other essential management metrics.
Onsite Staff Administrative Tools
Community administrators can approve and decline requests, manage the membership and see information at a glance.
Provisio now offers LifestyleLink as a subscription service with three tiers of functionality based on the community's needs.
Is a Custom Customer Portal Right for You?
In today's age of online communication, a customer portal is more crucial than ever. Unfortunately, as customers have more access and options to be heard, they also have more ways to be ignored. The solution? Engaging customers with a personalized, user-friendly environment. Customer portals allow customers to see their orders, track their purchases, and learn about your company's products and services.
A customer portal is a website dedicated to your customers, where they can access information, post questions or comments, and read articles and updates from your company. The key to developing a successful customer portal is making it engaging and informative so that customers will use it.
Customer portals are an essential part of your business. They can encourage existing customers to look at your products and services in new ways and attract new customers. One of your best opportunities for winning more business is building a portal that will be helpful to both new and existing customers.
A good portal facilitates two-way communication between employees and customers—it does not simply give customers access to information about your company. A portal should be customized for each client, allowing them to access specific information relevant to them and their needs. It should also offer separate accounts for different representatives so that customers can engage with the person they're most comfortable with.
Like any other technology, a customer portal must be compatible with mobile devices so customers can access it anytime. An easy-to-use interface will also help your customers feel comfortable as they navigate the site and promote loyalty as they continue to use it.
A great customer portal will help you provide better service to your customers while also making life easier.